Contactless Delivery
All products delivered will be placed at the front door, or where the customer specifies.
Safety is our top priority
Here is some information on how we are adapting our to keep customers and our employees safe amidst COVID-19
We’re taking extra steps to make sure our Customers stay safe.
Social Distance
We’ll maintain proper social distance during all communication.
Virtual Personal Setup
We want to make sure you get setup. We’ll call or Facetime to guide you.
We’re supporting our team.
Expanded Emergency
Sick Pay and Leave
Individuals directly affected by COVID-19 are eligible up to 80hrs of sick pay plus job protection in caring for a dependent affected by COVID-19
24/7 Access
to Healthcare Experts
Every employee has access to Healthcare Experts through Enjoy''s healthcare providers.
Constant monitoring
of best practices.
We monitor all local regulations and, along with guidance from health agencies, institute best practices across all jurisdictions
What does a contactless delivery experience look like?
Watch a contactless delivery.Extra steps to keep everyone safe.
Gloves & Masks
All Experts wear gloves and masks when handling your products.
Sanitization
We wipe down all products handled during the delivery process.
Contactless Payment
No need to handle credit cards. We can accept contactless payment.
How are Customers responding to their contactless deliveries?
“Constant communication which is needed during this pandemic. He made sure that everything was professionally handled which we appreciated and took all precautions to ensure our safety during the exchange.”
Delivered by Julian in Houston
“Shaun was very courteous, and made this as simple as possible especially given the current situation with COVID19. He was very professional and made sure we both stayed safe, but still made sure I had all the help I needed with my delivery and new device.”
Delivered by Shaun in Boston
“She was very knowledgeable & had a great energy. She had a variety of gadgets and accessories in her van that she was able to send pics of. She told me about a lot of different products & services available to me! She was awesome in this crazy COVID-19 time!”
Delivered by Linnett in San Antonio
"Swift same day service. Home delivery is awesome. He was smart and effective in making the set up successful. I appreciated that he observed social distancing and followed good practices in this COVID 19 time. I appreciate that you are still offering phone delivery during this stressful time as my old phone was acting up and having phone service is my lifeline.”
Delivered by Garrett in Atlanta
“Kris was absolutely fantastic! She was so pleasant to speak to on the phone and she was very thorough tomake sure I was going to be OK setting up the TV service on my own. With her information, I was able to set it up with ease. Kudos to Kris!”
Delivered by Kris in San Diego
We can get through this. Together.
We care deeply about providing you with great service. During these uncertain times, great service needs to look a little bit different – for you and our Experts. We know that you need your devices more than ever, and we want to make sure you can stay connected. Rest assured, we’re doing what it takes to make that happen.
We believe we can offer our services to you while still keeping you safe by minimising direct contact, so we’ll be temporarily pausing our in-home setup experience. We are working to get started again soon with a contactless experience, providing you in the interim with remote support from outside the home.
We’re also taking steps to make sure our HQ team, our Experts, and their families are cared for. We’re helping them get the financial, social, and emotional support they need to get through this. Our headquarters and support teams are working remotely, and we’re all working together to ensure that you get access to the technology and devices you need to stay connected.
We will continue to keep you updated. We look forward to getting back to normal business, delivering experiences that provide you with life-improving technology that keeps you connected.
