Social Distancing
We’ll maintain proper social distance during all communication, as well as necessary sanitization when exchanging any products.
Safety is our top priority
Here's how we are adapting to keep customers and our employees safe amidst COVID-19.
We’re taking extra steps to make sure you stay safe.
Personal Setup
We want to make sure you get your new device setup. This can take place inside, outside or virtually. If it is a virtual experience, we’ll call you to assist you while we’re there.
Contactless Delivery
We’ll deliver your new device and help you getit set up with a contactless experience and payment process.
See how a contactless delivery experience works.
We’re supporting our team.
Expanded Emergency
Sick Pay and Leave
Those directly affected by COVID-19 are eligible up to 80hrs of sick pay plus job protection in caring for a dependent affected by COVID-19.
24/7 Access to
Healthcare Experts
Every employee has access to Healthcare Experts through Enjoy's healthcare providers.
Constant monitoring
of best practices
We monitor all local regulations and, along with guidance from health agencies, institute best practices across all jurisdictions.
Extra steps to keep everyone safe.
Gloves and masks
All Experts wear gloves and masks when handling your products.
Sanitation
We wipe down all products handled during the delivery process.
Contactless Payment
No need to handle credit cards. We can accept contactless payment.
How are customers responding to their contactless deliveries?
“Constant communication which is needed during this pandemic. He made sure that everything was professionally handled which we appreciated and took all precautions to ensure our safety during the exchange.”
“Shaun was very courteous, and made this as simple as possible especially given the current situation with COVID19. He was very professional and made sure we both stayed safe, but still made sure I had all the help I needed with my delivery and new device.”
Delivered by Shaun
in Boston
“She was very knowledgeable & had a great energy. She had a variety of gadgets and accessories in her van that she was able to send pics of. She told me about a lot of different products & services available to me! She was awesome in this crazy COVID-19 time!”
Delivered by Linnet
in San Antonio
"Swift same day service. Home delivery is awesome. He was smart and effective in making the set up successful. I appreciated that he observed social distancing and followed good practices in this COVID 19 time. I appreciate that you are still offering phone delivery during this stressful time as my old phone was acting up and having phone service is my lifeline.”
Delivered by Garrett
in Atlanta
“Kris was absolutely fantastic! She was so pleasant to speak to on the phone and she was very thorough tomake sure I was going to be OK setting up the TV service on my own. With her information, I was able to set it up with ease. Kudos to Kris!”
Delivered by Kris
in San Diego
A note from Enjoy.
US
UK
CA
We can get through this.
We care deeply about providing you with great service. During these uncertain times, great service needs to look a little bit different – for you and our Experts. We know that you need your devices more than ever, and we want to do what we can to make sure you stay connected. Rest assured, we’re doing what it takes to make that happen.
We have been able to continue delivering incredible experiences while prioritizing safety. We have built and enforced extensive COVID-19 protocols as well as provided personal protective equipment (PPE) and sanitizing products to all of our employees.
We’re also taking steps to make sure our HQ team, our Experts, and their families are cared for. We’re helping them get the financial, social, and emotional support they need to get through this. Our headquarters employees are working remotely due to local regulations, but we’re all working through this together.
We will continue to keep you updated as we continue to evolve with the changing climate. Above all, our priority is simple: Delivering safe experiences that provide you with life-improving technology that help keep you connected.