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Privacy Policy

At Enjoy, your privacy is very important to us. This Privacy Policy describes the information we collect, how we collect it, how we use it, how we protect it and how we share it.

This Privacy Policy applies to the information that we collect through our website (https://www.enjoy.com) and our applications and services (collectively “Services”). Please take the time to familiarize yourself with our policies, and if you have any questions, please contact us at help@enjoy.com. This policy is incorporated into and is subject to our Terms of Service.

Information we collect and how we collect it Information you provide to us.

You may directly provide information to us when you place an order for our Services, create an account, call us with a question, or use any of our Services. Depending on the purpose of your interaction with our Services, you may provide your name, mailing address, email address, phone number, and other personally identifiable information.

You may also provide information about devices you own or use and your interests when such information is relevant to the Services we provide to you. We may collect this information through our website; during a face-to-face visit; or through a text, email or telephone interaction with our team.

Information we collect from our product partners.

We also receive information about you from our product partners, such as device manufacturers and mobile service providers, when you order our Services through such a partner. For example, when you order a device from a product partner and directly opt-in to receive an Enjoy service with your new device, we receive information necessary to enable us to contact you, schedule our Services, tailor our Services to your needs, and deliver our Services.

Information we collect from your use of our Services

We may collect information about you during our service visits. During our visits we learn about devices you own or use, how you use such devices, and other information, such as your interests, hobbies, and apps that you use, as we endeavor to create a service experience that meets your needs.

We collect information related to your interactions with our website to create a superior customer experience for you. This information includes your IP address, browser and device characteristics, information you search for, locale, and referring URLs.

We use various technologies to collect information, including cookies that we save to your device. Cookies are small data files stored on your hard drive or in device memory. We use cookies to improve our Services and your experience and to allow you to access and use our Services without re-entering your username or password. You can instruct your browser, by changing its options, to stop accepting cookies or to prompt you before accepting a cookie from websites you visit. If you do not accept cookies, however, you may not be able to use all aspects of our Services.

How we use your information

We use your information to enable us to contact you regarding our Service, schedule our Services, tailor our Services to your needs, and deliver our Services. We may use information we collect to fulfill your orders and requests for products, services or information; establish and manage your accounts with us; analyze, personalize, and improve our Services for you; and develop new products, services, features, and functionality. We may also use your information to communicate with you, including responding to your comments, questions, and requests; providing customer service and support; and providing you with information about our Services, including technical notices, updates, security alerts, or administrative messages.

We may provide you with marketing messages about our company, Services and products, as well as the services and products of our product partners.

We may combine de-identified information about you with similar information from other customers and website users and use the combined anonymous information to analyze and improve our Services. We may also use the information we collect to investigate and prevent fraudulent transactions, unauthorized access to our Services, and other illegal activities.

We may also use the information we collect for other purposes about which we notify you.

How we share and disclose your information

We will share your information with companies, organizations, or individuals outside of Enjoy when we have your consent to do so.

We may share your information with our service providers and other third parties to the extent necessary to enable them to perform services on our behalf, such as payment processing, hosting, targeted advertising and analytics services. We may share your information with our product partners to help them better serve your needs. Service providers such as analytics providers may collect information about your online activities over time and across different online services when you use our Services.

We may disclose your information to a third party if (a) we believe that disclosure is reasonably necessary to comply with any applicable law, regulation, legal process, or governmental request, (b) to enforce our agreements, policies, and terms of service, (c) to protect the security or integrity of our products and services, (d) to protect the property, rights, and safety of Enjoy, you and our other users, or the public from harm or illegal activities, (e) to respond to an emergency that we believe in good faith requires us to disclose information to assist in preventing the death or serious bodily injury of any person, or (f) to investigate and defend ourselves against any third-party claims or allegations.

We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company. We will notify you of such a change in ownership or transfer of assets by posting a notice on our website.

Your choices

You always have the right and ability to not provide information to us, subject to applicable minimum information that we require to provide our Services. You may opt out of receiving marketing or promotional communications from us by using the unsubscribe link within each email.

How we protect your information

We take reasonable measures to protect your information. Please be aware, however, that despite our efforts, no measures are perfect or impenetrable and no method of data transmission can be guaranteed against any interception or other type of misuse.

Children's privacy

Our Services are not directed to individuals under 13. We do not knowingly collect personal information from children under 13. If we become aware that a child under 13 has provided us with personal information, we will take steps to delete such information. If you become aware that a child has provided us with personal information, please contact us at help@enjoy.com.

Enjoy does not assume any responsibility or liability for the handling of information by our partners’ sites, or any other third-party site, and You should carefully review the privacy policy, and other terms and conditions, before using.

Feedback

If you have questions or comments about our Privacy Policy, your information, our use and disclosure practices, or your consent choices, please direct them to: help@enjoy.com.

Changes to our Privacy Policy

We may change this Privacy Policy from time to time. If we make any changes, we will notify you by revising the "Last Updated" date at the bottom of this Privacy Policy and, in some cases, where appropriate we may provide you with additional notice (such as adding a statement to the homepage or sending you an email notification). Your continued use of our Services after the revised Policy has become effective indicates that you have read, understood, and agreed to the current version of this Policy.